Web Privacy and Cookie Policy

Sütiş Restoran İşletmeleri Turizm Sanayi ve Ticaret Anonim Şirketi

Web Privacy and Cookie Policy (Page)

Welcome to the website of Sütiş Restoran İşletmeleri Turizm Sanayi ve Ticaret Anonim Şirketi (hereinafter referred to as Sütiş or our Company). This section contains the information policies of Sütiş regarding the personal information provided during the website visit. Our company gives the following commitments regarding information security. The information on information security provided herein is also valid for all digital media owned by Sütiş and provides information on the storage, protection, processing and sharing of personal information provided and obtained by us for our activities and services carried out within the scope of our activities.

In this context, ensuring the confidentiality of all information within our systems is the first priority of Sütiş. All of the aforementioned information security measures are also valid for all applications of Sütiş.

Protection, Use and Sharing of Personal Data

Sütiş is a company established with permission to operate in the restaurant and food and beverage services sector and in accordance with the Law No. 6698 on the Protection of Personal Data and other legislation, personal data are shared to the extent permitted by the law and to the extent permitted by the relevant persons in cases where the personal data are permitted by the relevant persons, and in cases not covered by the exception, provided that the explicit consent of the relevant persons is obtained and other legal sanctions are acted in accordance with the other legal sanctions.

In this direction, Sütiş continuously updates its encryption infrastructure within the framework of technological advances in order to ensure the confidentiality of the information transmitted over the internet by users visiting its web pages and applies the most reliable encryption methods accepted in the current IT sector on its systems. Within the scope of its activities, SSL (Secure Socket Layer) technology is used to ensure that our security measures are effective and sensitive information is transmitted encrypted. SSL is a security protocol developed to ensure security and confidentiality during the transfer of information on the network. SSL ensures that the information sent can only be deciphered at the correct address. The information is automatically encrypted before being sent and can only be decrypted by the correct recipient. Confidentiality and integrity of the transaction and information are protected by verification on both sides.

Sütiş obtains all the data it entrusts in secure ways through the layered structure established in the application and system architecture and keeps it under protection through strong encryption standards in electronic environment.

In case of working with different organisations to receive support services, the compliance of these companies with the confidentiality policy and conditions of Sütiş is ensured by confidentiality agreements or confidentiality provisions and additional security measures included in the agreements.

Access to guest and customer information by Sütiş personnel is regulated based on the principle of separation of duties and the most limited level of authorisation required to perform the work.

Sütiş shares the information it obtains within the scope of the above-mentioned activities with suppliers and, if necessary, with official organisations for the purposes of performance of services and execution of commercial activities, within the knowledge and consent of the relevant person in cases where the consent of the relevant person is required.

Limitation of Liability

The accuracy of the information notified to Sütiş by guests, customers or visitors to the website is under their responsibility. Sütiş assumes that this information belongs to these persons and is correct.

Sütiş and/or its employees shall not be held responsible for any damages and losses, including but not limited to any direct or indirect damages, losses and expenses arising as a result of any performance failure, error, deficiency, interruption, defect, delay in operation and/or transfer, computer virus and/or line and/or system failure during the use of the website of Sütiş.

The information provided on this website is provided “as is”, “as available”. Sütiş does not guarantee the accuracy, adequacy and completeness of this information and expressly disclaims liability for errors or omissions in this information. It makes no warranties of any kind, whether implied, express or statutory, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose and/or freedom from computer viruses.

Both the sites linked from this website and links to other websites are at the user’s own risk.

Sütiş reserves the right to change all products and services, pages, information, visual elements on this website without prior notice.

Credit Card Security

Our institution prioritises the security of credit card holders who shop on our site. Your credit card information is not stored in our system in any way.

When you enter the transactions process, there are two things to pay attention to to understand that you are on a secure site. One of them is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with your instructions. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol independently from our shopping sites and sent to the relevant bank for enquiry. If the availability of the card is confirmed, the shopping will continue. Since no information about the card can be viewed and stored by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online by credit card is audited by our Institution against Credit Card Fraud. For this reason, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address/telephone details in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide when you become a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, during membership transactions, it is acted within the 128 bit SSL security area. This system is an international encryption standard that cannot be cracked.

Mail Order Security

Your identity and credit card information that you will send to our company by credit card mail-order method will be kept according to the principle of confidentiality. This information is stored for 60 days in case of a possible objection and then destroyed.

Third Party Websites and Applications

Our store may link to other sites within the website. It does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on this website are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third party websites

Exceptional Circumstances

In the limited cases specified below, our organisation may disclose the information of users to third parties outside the provisions of this “Privacy Policy”. These situations are limited in number and they include;

• To comply with the obligations imposed by the rules of law in force and issued by the competent legal authority such as Law, Statutory Decree, Regulation, etc;
• In order to fulfil the requirements of the “Membership Agreement” and other agreements concluded by our Institution with the users and to put them into practice;
• Requesting information about users by the competent administrative and judicial authority for the purpose of conducting a duly conducted investigation or inquiry;
• and the necessity to provide information to protect the rights or safety of users.

E-mail Security:

Never write your credit card number or passwords in the e-mails you send to our Customer Services regarding any order. The information contained in the e-mails may be visible to third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances and does not accept responsibility for direct or indirect damages arising from this reason.

If you do not want to receive e-mails from us, you can use the unsubscribe option in our announcements or contact us.

Cookies

Your personal data is stored on the server located in Turkiye, is not taken abroad and is not shared with third parties unless there is a legal requirement.

What is a Cookie?

The websites you visit can save small information on your computer or mobile phone and read this information when you visit the same site later. The files in which this small information is stored are called cookies. Cookies are generally used to improve your browsing experience and personalise websites. For example, if you tick the “remember me” option when logging into a website, that website will save a cookie containing your username (or a special identification number) in your browser. Only the site that created them can read cookies. The site also determines how long the cookie is stored. Browsers offer users the option to delete or block cookies.

Use of Cookies – COOKIE

We use cookies so that you can make the most efficient use of our website (https://shop.sutis.com.tr/ and improve your user experience. When you log in to our website, you are asked a question about whether you agree to the use of cookies.

After selecting the ‘Accept’ option, cookies will be active. If you change your mind later and do not prefer the use of cookies, you can always delete or block cookies in your browser settings. However, we would like to remind you that this may affect your use of our website.

Unless you change your cookie settings in your browser, cookies will continue to be used on this website (during the storage period). The purpose for which cookies are stored in your browser is indicated below. You share some information and data with us directly or indirectly for the use of the services on our website. This information is the information we collect during your use of the site (when using the contact form, registering for trainings, etc.) (data such as IP, device, location and browser information, navigation and interaction content, date and connection time).

We take the utmost care in storing your information and data. Our website does not share your cookie data stored on our server with third parties.

What are the Cookies Used on the Website?

What is a Cookie and Why is it Used?

Cookies are small text (data) files that are stored on your device or network server via browsers by the websites you visit. They are used

• To improve the services offered to you by improving the functionality and performance of the website,
• To improve the website, to offer new features through the website and to personalise the features offered according to your preferences,
• To ensure the legal and commercial security of the website, you and our company.

What are the Types of Cookies?

Cookies, whose main purpose of use is to provide convenience to users, are basically categorised into four main groups:

• Session Cookies:These are cookies that allow the use of various features such as the transfer of information between web pages and the systematic recall of information entered by the user and are necessary for the proper functioning of the functions of the website.
• Performance Cookies:These are cookies that collect information about the frequency of visiting pages, possible error messages, the total time users spend on the relevant page and the way they use the site and are used to improve the performance of the website.
• Functional Cookies:These are cookies that remind the user of the previously selected options for the convenience of the user and aim to provide users with advanced internet features within the scope of the website.
• Advertising and Third Party Cookies:Cookies belonging to third party suppliers and enable the use of certain functions on the website and the tracking of advertisements (displaying appropriate advertisements). No advertisements are published on (https://shop.sutis.com.tr/) website of Sütiş.

What are the Purposes of Use of Cookies?

The purposes of use of the cookies used by  Sütiş (https://shop.sutis.com.tr/ are as follows:

• Security Related Usage:(https://shop.sutis.com.tr/ may use cookies that enable the use of the functions on this site or detect irregular behaviour in order to ensure the administration and security of its systems.
• Functionality Related Usage: in order to facilitate the use of its systems and to provide user-specific usage features,  (https://shop.sutis.com.tr/) may use cookies that remind users of their information and past choices.
• Performance Related Usage:(https://shop.sutis.com.tr/ may use cookies that evaluate and analyse the interaction with the messages sent and user behaviour in order to improve and measure the performance of its systems.

It uses cookies to detect suspicious actions against the website and to ensure the necessary security, to increase the functionality and performance of the website in line with the preferences of the visitors, to improve and personalise the services and products offered on the website, to facilitate access to these services and products, and to fulfil the legal responsibilities of the website.

What are the Personal Data Processed Through Cookies?

Person’s identity (name, surname, nick name, date of birth, etc.) and contact (residence address, e-mail address, company / business name, telephone number, IP address, browser information, computer (device; mobilepc-notebook-laptop, etc.) information, location information, etc.)) details will be processed by us, through cookies available on the website, by automatic or non-automatic methods or software, and sometimes by third parties such as; advertising networks, analytical software, search and volume information providers, related software or technologies, by obtaining, recording, storing and updating, within the framework and duration of the terms and services agreement between us, depending on the personal data processing conditions in accordance with the law.

How Can You Control or Delete Cookies?

In order to change your preferences regarding the use of cookies or to block or delete cookies, you can simply change the settings of your browser. Many browsers give you the option to accept or reject cookies, to accept only certain types of cookies, or to be warned by the browser when a website requests to store cookies on your device so that you can control cookies. It is also possible to delete cookies that have already been saved in your browser.

The procedures for controlling or deleting cookies may vary depending on the browser you use. Instructions on how to allow, block or delete cookies in some popular browsers are shown below.

The method of changing the cookie usage selection varies depending on the browser type and can be learnt from the relevant service provider at any time.

How can you prevent the use of cookies?

Although the use of cookies enables the website to provide better service, you can completely prevent the use of cookies if you wish. However, please note that in this case the site will not be able to function fully and you will not be able to take advantage of all its features. In order to prevent the use of cookies, you need to change the settings of your internet browser. These changes vary depending on the device and internet browser you use. Below is information on which steps should be followed to prevent the use of cookies via different internet browsers:

• Internet Explorer

1. Open your computer desktop and tap or click on the “Internet Explorer” icon on the taskbar.
2. click on the “Tools” button and then on “Internet Options”.
3. tap or click on the “Privacy” tab, then move the slider under the settings upwards to block all cookies and click “OK”.

• Microsoft Edge

1. from the upper right corner of your “Microsoft Edge” browser, click on the section with three dots and go to the “Settings” section.
2. In the new window that appears, after saying “Select Items to Clear”, select the cookies you want to clear from the window that appears.
3. There are many sections here. You can start the cookie cleaning process by selecting the cookies you want.

• Google Chrome

1. Open Google Chrome on your computer.
2. Click on “Other Settings” at the top right.
3. Click on “Advanced” at the bottom.
4. click on “Content Settings” under “Privacy and Security”.
5. Then click on “Cookies”.
6. under “All Cookies and Site Data”, look for the name of the website you are logged in to.
7. Click the “Remove” icon to the right of the site.

• Mozilla Firefox

1. from your “Firefox” browser, click on the “Menu” button and go to “Options”.
2. select the “Privacy and Security” panel and go to the “History” section.
3. Change the Firefox setting to “use custom settings for history”.
4. click on the “Show Cookies” button. The cookies window will appear.
5. In the search field, type the name of the site whose cookies you want to delete. Cookies matching your search with the website will be displayed.
6. Select the cookie(s) you want to delete and click on the “Delete Selected” button.
7. close the cookies window by clicking on the “Close” button. Then close the “about:preferences” page.

• Safari

1. enter the “Safari” browser and go to “Preferences”.
2. click on the “Privacy” item.
3. click on “Website Data”.
4. Select one or more websites and then click on “Delete or Delete All”.

You can also delete all cookies left behind by the websites you visit from your device through third party software.

Google Analytics Visitor Tracking System is used on this site.

Google Analytics Tracking Blocking Plugin: Stay Out of Google Analytics Scope.

Types of Cookies in terms of Storage Period

• Persistent Cookies:Cookies that persist on the person’s computer until a certain date or until they are deleted by the user. These cookies are mostly used to measure users’ site movements and preferences.
• Session Cookies:These cookies are used to divide the user’s visit into sessions and do not collect data from the user. The cookie is deleted when the user closes the web page visited or remains inactive for a certain period of time. Target and tracking cookies are used on the website to help third parties provide services, particularly advertising services, and to increase the effectiveness of these services. These cookies can remember the web pages and sites you visit and collect personal data, in particular the IP address of the user device. The Website uses both first-party and third-party cookies to collect information, remember your interests and demographic data, and deliver targeted advertisements to you, improve advertisements, determine the number of visits and ad impressions, other uses of ad services, and the ratio between these ad impressions and interactions with ad services. The website utilises social plug-ins that provide links to social networks such as Facebook, Twitter and LinkedIn. When you visit the website and use these plug-ins, the website connects directly to the server of the selected social network. The content offered by the plugin is then transmitted directly from the social networks to your web browser and added to the website you are visiting. In this way, the social network concerned can access and process your data and combine it with data from your account on the social network concerned. Please note that we have no influence and control over the scope of the data that social networks process through plug-ins. For more information on the purposes, methods and duration for which social networks will process your personal data, please carefully review the personal data processing policies published by the relevant social networks.

In the light of all these explanations and the information provided to you, the issue of which cookies will be used on the website, except for mandatory cookies, is left entirely to the free will of the website visitors. You can manage your cookie preferences as soon as you log in to the website by deleting or blocking them in your browser settings, or you can change these settings at any time.

You can find more information on how to do this in other major web browsers at ESB or AboutCookies.

Don’t forget! You can also delete all cookies left behind by the websites you visit through third-party software.

Contact Us

Check out our  Contact page in order to send us all your questions and comments about the cookie policy. The date this Cookie Policy was last updated: 2 February 2023 – Sunday (02.02.2023).

Data Breach Management

The Company operates a system that ensures that if the personal data processed in accordance with Article 12 of the Law on the Protection of Personal Data (PDPL) is obtained by others illegally, this situation is notified to the relevant person and the Board as soon as possible.

For your comments, suggestions and requests, you can contact us by using one of the following communication methods:

• Location Provider/Company Title:Sütiş Restoran İşletmeleri Turizm Sanayi ve Ticaret Anonim Şirketi
• Correspondence Address:Adnan Kahveci Mah. Sümer Cad. No:3/1 Beylikdüzü / Istanbul
• Phone:444 7 787
• Website:https://https//www.sutis.com.tr
• E-mail:[email protected]